Managed.
Streamlined IT support and peace of mind — the heart and core of our business.
Managed services exist to relieve business owners and executives of the spiraling complexity of digital systems. We administer your domains, DNS, email, and website with best-practice configurations, custom-tailored setups, and monitoring by senior system administrators — plus the documentation that means your business actually owns its own infrastructure knowledge. Ticket support goes directly to the experts. Anything that isn’t turn-key, we make turn-key.
Managed is a standing service, reserved for select engagements.
What we administer
Domains
Registration, renewals, technical contacts, account access, and nameserver configuration. No upsells, no confusing checkout — and no lapses in renewal.
DNS
Records, routing, and mail configuration — SPF, DKIM, DMARC — with backups, monitoring, and third-party verifications handled. We can update a record or take the whole thing off your plate.
Provisioning, forwarders, aliases, and groups — from one employee to hundreds — plus deliverability and reputation: the reason your mail lands in inboxes, not spam folders.
Website
Setup, transfers, authentication, and administration across open-source platforms and hosting providers — including troubleshooting and malicious-activity response.
WordPress
You manage all content. We monitor and optimize the system delivering it: routine upgrades, firewall and threat monitoring, perpetual SSL, daily backups, and server-side performance tuning.
Google Essentials
Administration of Google Analytics, Search Console, Tag Manager, Ads, and Business Profile. We’ve worked with Gmail since its beta — and have administered the platform under every name it has carried since: Google Apps for Your Domain, Google Apps, Google Apps for Work, G Suite, and Google Workspace.
How every engagement runs
- Audit — research and discovery: collect and guard your critical tech information.
- Document — a dashboard for all of your settings, plus policy and procedure guides your team can actually use.
- Migrate — consolidate and centralize the accounts, registrars, and platforms that have sprawled over the years.
- Upgrade — optimize, modernize, secure, and scale.
Managed: Basic
Straightforward administration of the key web-stack systems:
- Domains — registration and renewals
- DNS — backup, SPF, DKIM, DMARC
- Hosting — fully managed
- Website and email administration — forwarders, provisioning, management
- Documentation — policy and procedure guides, access records, ticket tracking
- Third-party tools, Google Essentials included
Managed: Plus — Tier II collaboration
A wider scope of services, coordinated delivery, and incremental scale across your infrastructure. Systems and processes get more attention, deeper documentation, and stronger risk mitigation. Annual terms.
- Eight hours of direct system-administrator time each month — migrations, planning, troubleshooting, system training, and knowledge sharing
- Transparent system management: ticket tracking, extended documentation, shared platform access and controls
- Co-administration — our team working alongside yours
- Security best practices throughout
Managed: Custom
For engagements the first two tiers don’t fit: managed infrastructure — virtual servers, firewalls, VPNs — cloud migrations and consolidation, deeper metrics and failsafes, backup and recovery strategy, DevOps, and custom or open-source solutions, scoped to the organization. Process-improvement and product-development services are available exclusively to qualifying Managed customers.
Cybersecurity & IT Assurance — Tier III
The permanent operating side of information security: continuous monitoring, incident response, access controls, password management, and configuration management — with compliance made manageable and meaningful, not performative. We help organizations align with the standards their market demands — SOC 2, ISO/IEC 27001, NIST SP 800-171, HIPAA, GDPR, CMMC, and PCI DSS, where we offer over a decade of experience — through risk assessments, policy and plan development, audits, and awareness training that turns your team into an informed line of defense.
Our role as your trusted cybersecurity advisors centers on the steadfast protection of your information systems: precise, actionable strategies, and support that helps you navigate data-security risk deliberately.
The fullest expression of this tier is our SOC 2 Alignment framework — an executive guide to attestation, and the operating discipline behind it: cadence, evidence generation, monitoring, documentation. It mirrors the same house discipline as everything above — Audit, Document, Migrate, Upgrade — applied to assurance.